The Rental Process

Choose It

Add your desired catering equipment to your shopping basket and check out paying a one week deposit to secure it. We’ll begin the order process and setting up your weekly payment plan.

Checkout

After you check out, we’ll make contact with you to ensure that you have selected the most relevant rental product for you and selected the right catering equipment for your needs.

Qualification

Part of our qualification process includes a credit check to ensure we’re providing you with the right service. Once we’ve assessed your rental options together, we’ll send you a final breakdown of exactly what you’re getting and when you need to pay.

Choose It

Add your desired catering equipment to your shopping basket and check out paying a one week deposit to secure it. We’ll begin the order process and setting up your weekly payment plan.

Checkout

After you’ve checked out, we’ll make contact with you to ensure that you have selected the most relevant rental product for you and selected the right foodservice equipment for your needs.

Qualification

Part of our qualification process includes a credit check to ensure we’re providing you with the right service. Once we’ve assessed your rental options together, we’ll send you a final breakdown of exactly what you’re getting and when you need to pay.

Delivery

As soon as you’re happy with everything, accept the final quote and we’ll organise the delivery.

Advance rental payment

Deposit

We ask for an 12-week advance rental deposit to get you started, but this is fully refundable at the end of your contract.

Advance Rental Payment

Deposit

We ask for an 12-week advance rental deposit to get you started, but this is fully refundable at the end of your contract.

Delivery

As soon as you’re happy with everything, accept the final quote and we’ll organise the delivery.

Purchase

Checkout

Simply checkout using the Buy Outright option when selecting the payment option for your catering equipment.

Delivery

We’ll contact you to organise delivery

Checkout

Simply checkout using the Buy Outright option when selecting the payment option for your foodservice equipment.

Delivery

We’ll contact you to organise delivery

The Finer Details

Try it Buy it Rental

We buy the equipment and then rent it to you for either 1 or 2 years, whichever you prefer. You can select either a 1 year or 2 year option from the drop down box under Payment Options, before you add the item to your cart.

At the end of the contract, you can return the equipment, continue to rent it under the same terms, or choose to buy it.
During the contract period, you don’t own the equipment, which means you are covered if it breaks down, and we’ll repair it for you as part of the contract (unless you’ve done something silly!).

All our advertised items are subject to the manufacturer’s availability. If the item you want isn’t available or has a long lead time, we’ll call you to offer an alternative.

Big Rental

We also offer a number of flexible rental only contract offers, covering time periods between one and five years (although you can extend these if you want to). If this would be more attractive to you, please let you sales rep know.

The Finer Details

Try it Buy it Rental

We buy the equipment and then rent it to you for either 1 or 2 years, whichever you prefer. You can select either a 1 year or 2 year option from the drop down box under Payment Options, before you add the item to your cart.

At the end of the contract, you can return the equipment, continue to rent it under the same terms, or choose to buy it.
During the contract period, you don’t own the equipment, which means you are covered if it breaks down, and we’ll repair it for you as part of the contract (unless you’ve done something silly!).

All our advertised items are subject to the manufacturer’s availability. If the item you want isn’t available or has a long lead time, we’ll call you to offer an alternative.

Flexi Rental and Big Rental

We also offer a number of flexible rental only contract offers, covering time periods between one and five years (although you can extend these if you want to). If this would be more attractive to you, please let you sales rep know.

Qualification

Sometimes customers don’t qualify for the option they’ve asked for but if this happens to you don’t worry!

We’ll work with you to still get the equipment you need. Your sales rep will talk you through your options with you at this point.

We can use the payment you’ve made to secure your items as a part-payment of a more suitable payment option, or refund it to you if you don’t want to continue.

Qualification

Sometimes customers don’t qualify for the option they’ve asked for but if this happens to you don’t worry!

We’ll work with you to still get the equipment you need. Your sales rep will talk you through your options with you at this point.

We can use the payment you’ve made to secure your items as a part-payment of a more suitable payment option, or refund it to you if you don’t want to continue.