Expert Support That You Can Rely On.

All of our rental contracts include maintenance of your equipment, providing you with the peace of mind that should anything go wrong, we will be on hand to fix it. We offer a range of different maintenance packages to suit your business so whether you’re just starting out, or running a large-scale multisite operation, we will have you covered.

We employ our own team of expert catering engineers as well as a dedicated in-house technical support department meaning that we are on hand to get you up and running again should you have any issue with an item of equipment. Under our rental contracts, you have one number to call for all of your equipment support and we will do the rest.

Remember that maintenance of equipment is included within your rental fee, meaning that should anything should go wrong, you won’t face any unexpected costs.

Catering Equipment Service and Engineering

Our in-house test and inspection centre, Kit Heaven, is dedicated to the maintenance and quality control of commercial catering equipment, and is the largest in Europe. The facility includes a number of specialist catering equipment cleaning bays, engineering zones and commissioning centres to ensure that catering equipment is cleaned and maintained to the highest standard.

Each item of our Used Approved catering equipment passes through Kit Heaven where it is cleaned, tested, commissioned and quality control tested before it leaves our premises for your business.

Dedicated Engineers and Technical Support Service

We employ our own team of engineers and provide nationwide coverage to ensure your kitchen keeps on running. Additionally, our dedicated technical support department are on hand to help with any issues you may have with regards to equipment operation and troubleshooting.

Technical support and maintenance is covered in your rental fee meaning that should anything go wrong, you won’t face any unexpected costs.